Try Retentra free for 14 days. No card required.
Spot attendance drop-offs. Stay on top of renewals. Turn the members you already have into the business you want to build.
THE BUSINESS OF KEEPING MEMBERS
A missed week can become a missed renewal. Retentra brings the warning signs and the next steps into one clear view.
Identify unusual gaps against a member’s expected routine. Prioritise the people who need attention, with membership value alongside the risk.
A change in routine. A reason to check in.
Build a gym people want to return to.
Follow up on WhatsApp, with email campaigns and member notifications on Growth and Scale. Prepare relevant messages using attendance and membership details. Keep a record of the follow-up and involve a coach when personal attention matters.
Explore follow-upsBring approaching expiries and inactive memberships into view. Give your team a clear renewal list instead of another spreadsheet to chase.
Explore the dashboardFROM CHECK-IN TO COMING BACK
Simple for your team. Useful for your business.
A member checks in. Staff can also record attendance when someone arrives without a phone.
Attendance gaps and renewal dates show you which members need attention.
Prepare a timely follow-up and give a coach the context to step in.
Track attendance after contact and keep renewal outcomes visible.
PRICING THAT GROWS WITH YOUR GYM
Try any plan free for 14 days. No card required. Choose a paid subscription when you’re ready.
A simple start for smaller gyms.
Monthly price after your free trial.
More retention visibility as your gym grows.
Monthly price after your free trial.
Deeper automation for an established gym.
Monthly price after your free trial.
More members, more locations, one retention view.
Monthly price after your free trial.
Monthly pricing in naira · Annual billing includes 2 months free · All plans include the core check-in and renewal workflow.
Plan limits and feature access are reflected in signup and the workspace billing screen.
Check-in and renewals start on Lite. Upgrade for deeper retention automation, messaging and reporting.
Commercial-release features. See availability below.| What’s included | Lite | Starter | Growth | Scale |
|---|---|---|---|---|
| Price | ₦45k | ₦65k | ₦95k | ₦150k |
| Members | 100 | 150 | 250 | 500 |
| Locations | 1 | 1 | 1–2 | Multiple |
| QR check-in | Included | Included | Included | Included |
| Payments/renewals | Included | Included | Included | Included |
| Basic expiry alerts | Included | Included | Included | Included |
| Attendance risk engine | Basic | Included | Included | Included |
| Renewal-risk/revenue dashboard | Basic | Included | Advanced | Advanced |
| Automated email | Included | Included | Included | Included |
| Email campaigns | — | — | Included | Included |
| WhatsApp automation | Limited | Included allowance | Higher allowance | Higher allowance |
| Custom sender domain | — | — | — | Included |
| Advanced reporting | — | — | Included | Included |
More than 500 members or need a tailored rollout? Let’s put together the right plan.
BUILT WITH YOUR BUSINESS IN MIND
One subscription for your member retention and renewal workflow. Choose the plan that fits your gym and know your monthly commitment.
Give owners visibility and staff clear next steps. Keep membership records and follow-up history connected.
Scale brings multi-location oversight, custom sender branding and advanced reporting without losing the local member relationship.
GOOD QUESTIONS. CLEAR ANSWERS.
Gym owners and operators who want a clearer view of member engagement, attendance risk, upcoming renewals and the membership value that needs attention.
A member with a current membership counts toward your plan limit. Archived and expired records do not count toward the active-member allowance.
Try your chosen plan free for 14 days, with no card required. Your trial starts when your gym workspace is activated. At the end, choose a paid subscription to continue; there is no automatic charge.
Retentra can show the gym’s settlement details and generate renewal payment instructions. The member pays the gym directly, and staff record the payment in Retentra once it arrives. Retentra does not hold the gym’s renewal money.
Lite is for smaller gyms with up to 100 active members. It includes QR check-in, member records, renewal payment tracking, basic expiry and attendance-risk visibility, automated email notifications and limited WhatsApp automation.
Yes. Staff can record attendance manually. QR check-in is available for members who prefer to check themselves in.
Automated member emails are included across the plans. Email campaigns and newsletters are available on Growth and Scale. Scale also includes the option for a custom sender domain.
WhatsApp messaging has usage costs, so each plan includes an appropriate automation allowance. Higher plans include larger allowances, and extra messaging can be added when needed.
Yes. If you have more than 500 active members, complex location needs or enterprise requirements, contact us for an Enterprise plan.
Yes. Choose a plan, sign up with your email and password, verify your email, and create your gym workspace. No social login is required.
Yes. Referral partners get a unique code and link. Eligible paid subscriptions can earn commission under the Retentra referral terms.
Monthly plans can be changed before the next renewal. Annual plans are billed upfront and include two months free. Final billing terms are shown before payment.
MAKE RETENTION PART OF YOUR GROWTH.
Get a clearer picture of your members. Build a stronger gym.